Answertree System Status

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Nov 18, 2025

4 months ago

Service outage – platform access impacted

CollaborationSpelling and GrammarWebsiteAnswertree App

Resolved · November 18 at 3:30 PM (in 4 hours)

This incident is now resolved. Thank you for your patience.

Monitoring · November 18 at 3:00 PM (30 minutes earlier)

Cloudflare have implemented a fix and Answertree is now accessible, we're continuing to monitor.

Identified · November 18 at 2:33 PM (28 minutes earlier)

Cloudflare are continuing to work on a fix for this issue.

Identified · November 18 at 1:51 PM (42 minutes earlier)

Cloudflare are continuing working on restoring service for application services customers.

Identified · November 18 at 1:13 PM (37 minutes earlier)

Cloudflare have identified the issue and a fix is being implemented.

Identified · November 18 at 12:31 PM (42 minutes earlier)

Cloudflare is reporting that services are beginning to recover. We will continue to monitor. Update to follow.

Identified · November 18 at 12:06 PM (25 minutes earlier)

Our upstream networking partner (Cloudflare) is aware of, and investigating an issue which impacts multiple customers. Update to follow.

Investigating · November 18 at 12:00 PM (6 minutes earlier)

Elevated error rates have returned in EU region, update to follow.

Investigating · November 18 at 11:45 AM (16 minutes earlier)

Access to our platform is causing issues in some regions, we have identified issue with a network partner and are implementing fix, update to follow.